Evaluation of the Kent & Medway ICS Neighbourhood Transformation Programme

The Kent and Medway Neighbourhood Transformation Programme 2022/23 is a local programme delivered by Kent & Medway Integrated Care Board (ICB). Running over 8 months, starting in December 2022 and finishing in July 2023, with one full dedicated day per month away from the frontline and working towards a collaborative real world project. Overall, the programme aims to prepare workforce for the demands of the post-COVID-19 era and the context of system reorganisation following the ICB taking on statutory responsibities in July 2022. This means preparing workforce for the delivery of health care through a hybrid service (i.e. face-to-face and digital offer) and focuses on developing knowledge and skills in three areas: Leadership, Digital & Innovation and Quality Improvement.

Methodology

Evaluation approach

The approach is based on Kirkpatrick’s model for evaluating training programmes. This is an appropriate approach as, alongside capturing individual impacts, the model considers how context affects training programmes. It facilitates the collection of outcomes on four levels:

1. Reactions: How do individuals feel about the fellowship programme/learning experience? How satisfied are they with the programme?

2. Learning: What knowledge or skills have individuals learnt? Have there been changes in attitudes, beliefs, confidence or competence because of the programme?

3. Behaviour: Implementation of the new skills. What changes in behaviour have occurred because of the programme?

4. Results: What impacts does the programme have on the wider system? How does it improve patient and organisational outcomes?

The evaluation used a mixed-methods approach to capture data on the impact and implementation of the training programme. Quantitative data were collected through an online survey that was administered at the start and end of the training programme. Qualitative data were gathered through one-to-