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Action replay role-play: promoting social work students’ communication skills through video enhanced reflective practice

Kelly, Anne, Brown, Sarah, Honess, Andrea, McCaffrey, Michelle, Parkinson, Thomas, Skoura-Kirk, Eleni (2023) Action replay role-play: promoting social work students’ communication skills through video enhanced reflective practice. Social Work Education, . 1 -18. ISSN 0261-5479. (doi:10.1080/02615479.2023.2275654) (KAR id:103944)


This article evaluates a collaboration between social work academics and educational psychologists using Video Enhanced Reflective Practice (VERP) to support the development of social work students’ communication and interpersonal skills. VERP is a strengths-based model of reflective practice and professional development that involves a specific method of video reflection to enhance individuals’ capacity for ‘attuned interactions’. An adapted model of VERP was implemented with first year UK- based undergraduate social work students during a ‘Readiness for Direct Practice’ module. The project was evaluated with a focus on eliciting the views of the students on how using the approach had affected their development of communication skills. The findings, based on a qualitative analysis of students’ self-reflection forms and a focus group, indicate the potential of this model for developing students’ awareness of the micro-skills involved in sensitive, attuned interactions, and building their confidence and sense of agency in using these skills. Potential benefits and limitations of using VERP in social work education and practice are discussed.

Item Type: Article
DOI/Identification number: 10.1080/02615479.2023.2275654
Uncontrolled keywords: video enhanced reflective practice; attuned interactions; communication skills; role-plays; video; reflective practice; social work students
Subjects: H Social Sciences > HM Sociology
Divisions: Divisions > Division for the Study of Law, Society and Social Justice > School of Social Policy, Sociology and Social Research
Funders: University of Kent (
SWORD Depositor: JISC Publications Router
Depositing User: JISC Publications Router
Date Deposited: 14 Feb 2024 09:39 UTC
Last Modified: 14 Feb 2024 16:10 UTC
Resource URI: (The current URI for this page, for reference purposes)

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