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Preparing for future Cyber Crises: Lessons from governance of the coronavirus pandemic

Mott, Gareth, Nurse, Jason R. C., Baker-Beall, Christopher (2023) Preparing for future Cyber Crises: Lessons from governance of the coronavirus pandemic. Policy Design and Practice, 6 (2). pp. 160-181. ISSN 2574-1292. (doi:10.1080/25741292.2023.2205764) (KAR id:100974)

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The SARS-CoV-2 pandemic has had an immense impact on public policy and the management of risks that threaten critical systems, such as national health services. Drawing on perspectives from multiple disciplines, this article considers lessons-learned with respect to mitigating the threats to critical systems and societal harms presented by the proliferation of malware. The article dovetails crisis management with cyber resilience, for the purpose of analysing transferable good-practices and areas-for-improvement, drawing on preparedness and response strategies deployed in public policymaking in the United Kingdom during the pandemic. Reflecting on key national and local ransomware incidents that have impacted key services, the article offers a post-SARS-CoV-2 review of recent British strategic outputs with respect to cyber resilience; most notably the National Cyber Security Strategy and the Government Cyber Security Strategy. The article focuses on lessons that may be learned with respect to communications strategies. The article argues that although the recent British cyber-security strategies hold significant promise in terms of improving preparedness, response and recovery in relation to future cyber crisis, nuanced, dynamic and empathetic multi-stakeholder engagement will be required in order to meaningfully implement the measures outlined in the strategy documents.

Item Type: Article
DOI/Identification number: 10.1080/25741292.2023.2205764
Uncontrolled keywords: Coronavirus, pandemic, cyber crisis, cyber security, public policy, government, national, crisis management
Subjects: H Social Sciences
J Political Science
J Political Science > JA Political science (General)
Q Science
R Medicine > R Medicine (General)
Divisions: Divisions > Division of Computing, Engineering and Mathematical Sciences > School of Computing
Divisions > Division of Human and Social Sciences > School of Politics and International Relations
University-wide institutes > Institute of Cyber Security for Society
Funders: University of Kent (
Depositing User: Jason Nurse
Date Deposited: 19 Apr 2023 09:25 UTC
Last Modified: 01 Aug 2023 10:27 UTC
Resource URI: (The current URI for this page, for reference purposes)

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