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Fuller, Ursula and Helbling, C. and Cooley, R.E.
Suggestion Schemes as Information and Knowledge Management Systems.
In: Howell, Barbara and Orange, Graham, eds.
Information Systems Research, Teaching and Practice : Proceedings of the 7th Annual UKAIS Conference, Leeds Metroplitan University, England, UK, 10-12 April 2002.
Leeds Metropolitan University, Leeds
ISBN 978-1898883142 .
(Full text available)