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Soltani, E. and Phillips, P. (2010) TQM Practises: A Means to Tightening Managerial Control or Improving the Work Processes? Some Evidence. In: Proceedings of the 14th International Conference on ISO 9000 and Total Quality Management (13-ICIT), University of Scranton, Pennsylvania, USA. The full text of this publication is not available from this repository.

Soltani, E. (2008) Understanding the Nature of Management's Orientations Towards Organisational Change Initiative. In: Proceedings of the 13th International Conference on ISO 9000 and Total Quality Management. The full text of this publication is not available from this repository.

This list was generated on Fri May 24 07:54:53 2013 BST.