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Conference or workshop item
Temerak, M.S., Zhang, Ruby, Lagas, Cristiana (2020) I revenge to what I observe: the role of intercultural competence in moderating customer revenge responses to service failure. In: ACR Conference 2020. . ACR (In press) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:83790) |