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Soltani, Ebrahim and van der Meer, Robert and Gennard, John and Williams, M.T. (2004) Have TQM Organisations Adjusted Their Performance Management (appraisal) Systems? A Study of UK-Based TQM-Driven Organisations. The TQM Magazine, 16 (6). pp. 403-417. ISSN 0954-478X . (doi: (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided)

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