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Barnes, Stuart J. and Vidgen, Richard T. (2004) The E-Qual Approach to the Assessment of E-commerce Quality: A Longitudinal Study of Internet Bookstores. In: Suh, Woojong, ed. Web Engineering: Principles and Techniques. Idea Group. ISBN 978-1-59140-432-3. (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) |