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Baeza, Juan I. and Calnan, Michael .W. (1999) Whose quality? Different interest groups' perspectives on health care quality. In: Davies, H.T.O. and Malek, M. and Neilson, A.R. and Tavakoli, M., eds. Managing Quality: Strategic Issues in Health Care Management. Ashgate, London, pp. 56-67. ISBN 10: 0754610047. (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided)

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