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Number of items: 2.

Conference or workshop item

Liao, Ying-Ying and Soltani, Ebrahim and Petrovici, Dan Alex (2010) Service Quality Through the Lens of Chinese Cultural Values: Setting the Agenda for Future Research. In: Proceedings of the 21st Production and Operations Management Society (POMS) Conference: Operations in Emerging Economics, Vancouver, Canada. (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided)

Soltani, Ebrahim (2010) The Application of Pelz Effect to Managing TQM Programmes. In: Proceeding of 21st Production and Operations Management Society Conference, Vancouver, Canada. (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided)

This list was generated on Sun Mar 29 20:33:46 2015 BST.