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Dineva, Denitsa Petrova and Breitsohl, J. and Garrod, Brian (2017) Corporate conflict management on social media brand fan pages. Journal of Marketing Management, . pp. 1-20. ISSN 0267-257X. E-ISSN 1472-1376. (doi:https://doi.org/10.1080/0267257X.2017.1329225) (Full text available) |