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Mingers, John and Liu, Wenbin and Chen, Z.L. and Li, Q. and Meng, Wei (2009) The 3E Methodology for Developing Performance Indicators for Public Sector Organisations. Working paper. University of Kent Canterbury, Canterbury https://doi.org/10.1080/09540962.2010.509180. (doi:https://doi.org/10.1080/09540962.2010.509180) (Full text available)
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