Chau, V.S., Soltani, E. (2011) The (In)efficacy of Service Quality Operations: A Learning Organization Perspective. In: Proceedings of the 25th Annual Conference of the British Academy of Management, September, Aston Business School, Aston University (Birmingham, UK).. (Unpublished) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:29281)
Item Type: | Conference or workshop item (Paper) |
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Subjects: | H Social Sciences > H Social Sciences (General) |
Divisions: | Divisions > Kent Business School - Division > Department of Leadership and Management |
Depositing User: | Vinh Chau |
Date Deposited: | 15 Apr 2012 14:13 UTC |
Last Modified: | 08 Oct 2021 13:27 UTC |
Resource URI: | https://kar.kent.ac.uk/id/eprint/29281 (The current URI for this page, for reference purposes) |