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Syed, J. (2008) Societal Norms and Contextual Emotional Labor. In: Zerbe, W.J. and Hartel, C.E.J. and Ashkanasy, N.M., eds. Emotions, Ethics and Decision-Making. Emerald Group Publishing Limited, Bradford, pp. 241-258. ISBN 9781846639401. (The full text of this publication is not available from this repository)

This list was generated on Mon May 26 10:45:29 2014 BST.