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Syed, J. (2008) Societal Norms and Contextual Emotional Labor. In: Zerbe, W.J. and Hartel, C.E.J. and Ashkanasy, N.M., eds. Emotions, Ethics and Decision-Making. Emerald Group Publishing Limited, Bradford, pp. 241-258. ISBN 9781846639401. The full text of this publication is not available from this repository.

This list was generated on Thu May 23 14:37:30 2013 BST.