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Number of items: 6.

Article

Soltani, E. and Lai, P.C. and van der Meer, R.B. and Williams, T. (2008) Managerial Approaches toward Service Quality: The Case of Three Service Organisations. Service Industries Journal, 28 (10). pp. 1399-1414. ISSN 0264-2069 . The full text of this publication is not available from this repository.

Soltani, E. and van der Meer, R.B. and Gennard, J. and Williams, T. (2004) HR performance evaluation in the context of TQM: A review of the literature. International Journal of Quality & Reliability Management, 21 (4). pp. 377-396. ISSN 0265-671X. The full text of this publication is not available from this repository.

Soltani, E. and Meer, R.B. van der and Gennard, J. and Williams, T. (2003) Performance Management: TQM vs HRM - Lessons Learned. Management Research News, 26 (28). pp. 38-49. ISSN 0140-9174 . The full text of this publication is not available from this repository.

Conference or workshop item

Soltani, E. and Gennard, J. and Meer, R.B.van der and Williams, T. (2003) The Generic Criteria of HR Performance Evaluation systems: A Study of UK-based TQM-Driven Organisations. In: 7th Conference on International Human Resource Management, University of Limerick, Ireland. The full text of this publication is not available from this repository.

Soltani, E. and Gennard, J. and Meer, R. van der and Williams, T. (2002) Content Issues of HR-Related Performance Measurement: A Total Quality Management Approach. In: Production and Operational Management Society (POMS) Annual Conference, San Francisco, California, USA. The full text of this publication is not available from this repository.

Soltani, E. and Gennard, J. and Meer, R. van der and Williams, T. (2001) Employee Performance Measurement in Organizational Environment with a Quality Orientation. In: New Dimensions in Human Resource Management, CRANET Conference, University of Cyprus, Nicosia, Cyprus. The full text of this publication is not available from this repository.

This list was generated on Mon May 20 05:43:20 2013 BST.