Soltani, E. and Liao, Y.-Y. and Wang, W.-Y.
(2011)
A Learning Organisation Approach to Managing Service Quality.
In: International Joint Conference on Service Science (IJCSS) 2011, 25th - 27th May, 2011, Taipei, Taiwan.
The full text of this publication is not available from this repository.
This list was generated on Mon May 20 13:02:30 2013 BST.
