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Soltani, E. and Liao, Y.-Y. and Wang, W.-Y. (2011) A Learning Organisation Approach to Managing Service Quality. In: International Joint Conference on Service Science (IJCSS) 2011, 25th - 27th May, 2011, Taipei, Taiwan. (The full text of this publication is not available from this repository)

This list was generated on Sat May 31 22:36:33 2014 BST.