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Baeza, J.I. and Calnan, M.W. (1999) Whose quality? Different interest groups' perspectives on health care quality. In: Davies, H.T.O. and Malek, M. and Neilson, A.R. and Tavakoli, M., eds. Managing Quality: Strategic Issues in Health Care Management. Ashgate, London, pp. 56-67. ISBN 10: 0754610047 . (The full text of this publication is not available from this repository)

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