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Siriaraya, P. and Tang, C. and Ang, C.S. and Pfeil, U. and Zaphiris, P. (2011) A Comparison of Empathic Communication Pattern for Teenagers and Older People in Online Support Communities. Behaviour & Information Technology, 30 (5). pp. 617-628. ISSN 0144-929X . (The full text of this publication is not available from this repository)

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