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Number of items: 4.
Article
| Singh, Abhilasha and Soltani, Ebrahim (2010) Knowledge Management Practices in Indian IT companies. Total Quality Management and Business Excellence, 21 (2). pp. 145-157. ISSN 1478-3363. (doi:https://doi.org/10.1080/14783360903549832) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) |
| Soltani, Ebrahim and Singh, Abhilasha and Wang, Wei-Yuan and Liao, Ying-Ying (2010) Managing Service Quality: The Managers' Orientations and their Consequences - Case Study Evidence of Current Practice. Total Quality Management and Business Excellence, 21 (6). pp. 673-685. ISSN 1478-3363. (doi:https://doi.org/10.1080/14783363.2010.483097) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) |
| Soltani, Ebrahim and Wang, Wei-Yuan and Singh, Abhilasha and Liao, Ying-Ying (2010) The Rhetoric and Reality of 'Process Control' in Organisational Environments With a TQM Orientation: The Managers' View. Total Quality Management and Business Excellence, 21 (1). pp. 67-77. ISSN 1478-3363. (doi:https://doi.org/10.1080/14783360903492637) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) |
Conference or workshop item
| Soltani, Ebrahim and Singh, Abhilasha and Liao, Ying-Ying (2011) Management’s Orientations Toward Quality Management as a Major Predictor of its Success or Failure: Some Case Study Evidence. In: Proceedings of 5th quality Conference in the Middle East: TQM and Excellent: A Framework for Managing Governance and Corporate Social Responsibility, 31st January to 2nd February 2011, Dubai, UAE. (Unpublished) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) |
