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Number of items: 31.

Article

Sainaghi, R. and Phillips, Paul and Corti, V. (2013) Measuring Hotel Performance: Using a Balanced Scorecard Perspectives’ Approach. International Journal of Hospitality Management, 34 . pp. 150-159. ISSN 0278-4319. (The full text of this publication is not available from this repository)

Soltani, Ebrahim and Phillips, Paul and Azadegan, Arash and Liao, Ying-Ying (2011) Quality Performance in a Global Supply Chain: Finding Out the Weak Link. International Journal of Production Research, 49 (1). pp. 269-293. ISSN 0020-7543. (The full text of this publication is not available from this repository)

Anastassopoulos, George and Filippaios, Fragkiskos and Phillips, Paul (2009) An Eclectic Investigation of Tourism Multinationals: Evidence from Greece. International Journal of Hospitality Management, 28 (2). pp. 185-194. ISSN 0278-4319. (Full text available)
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Phillips, Paul (2009) Guest Editor's Introduction: Special Issue on a New Research Agenda for Hospitality Management. Service Industries Journal, 29 (10 ). 1311-1315 . ISSN 0264-2069. (The full text of this publication is not available from this repository)

Soltani, Ebrahim and Lai, Pei-Chun and Phillips, Paul and Liao, Ying-Ying (2009) The Triangular Supply Chain Relationship: Labour Dispatch Agencies, Hospitality Sector, and Flexible Workers: The Taiwan Experience. Service Industries Journal, 29 (10 ). 1317-1339 . ISSN 0264-2069. (The full text of this publication is not available from this repository)

Halliday, Sue and Phillips, Paul (2008) Marketing/Accounting Synergy: A Discussion of its Potential and Evidence in E-business Planning. Journal of Marketing Management, 24 (7-8). pp. 751-770. ISSN 0267-257X. (The full text of this publication is not available from this repository)

Soltani, E. and Lai, P.C. and Phillips, Paul (2008) A New Look at Factors Influencing TQM Failure: Work Process Control or Workforce Control? New Technology, Work & Employment, 23 (1-2). pp. 125-142. ISSN 0268-1072. (The full text of this publication is not available from this repository)

Soltani, E. and Lai, P.C. and Phillips, Paul (2008) An Empirical Investigation of Management Understanding of Process Control: The Case of Quality Driven Organisations. New Technology, Work & Employment, 23 (1-2). pp. 125-142. ISSN 0268-1072. (The full text of this publication is not available from this repository)

Phillips, Paul and Pine, R. (2005) Performance Comparisons of Hotels in China. International Journal of Hospitality Management, 24 (1). pp. 57-73. ISSN 0278-4319. (The full text of this publication is not available from this repository)

Phillips, Paul and Louvieris, Panos (2005) Performance Measurement Systems in Tourism, Hospitality and Leisure Small Medium-Sized Enterprises: A Balanced Scorecard Perspective. Journal of Travel Research, 44 (2). pp. 201-211. ISSN 0047-2875. (The full text of this publication is not available from this repository)

Phillips, Paul (2004) Customer Orientated Hotel Aesthetics: A Shareholder Value Perspective. Journal of Retail & Leisure Property, 3 (4). pp. 365-373. (The full text of this publication is not available from this repository)

Curry, Bruce and Davies, Fiona and Evans, Martin and Moutinho, Luiz and Phillips, Paul (2003) The Kohonen self-organising map as an alternative to cluster analysis: an application to direct marketing. International Journal of Market Research, 45 (2). pp. 191-211. ISSN 1470-7853. (The full text of this publication is not available from this repository)

Phillips, Paul and Davies, F. and Moutinho, Luiz (2002) Assessing the Impact of Market-Focused and Price-Based Strategies on Performance: A Neural Network Typology. Journal of Market-Focused Management, 5 (3). pp. 219-238. ISSN 1382-3019. (The full text of this publication is not available from this repository)

Phillips, Paul and Davies, F. and Moutinho, Luiz (2001) The Interactive Effects of Strategic Marketing Planning and Performance: A Neural Network Analysis. Journal of Marketing Management, 17 (1-2). pp. 159-182. ISSN 0267-257X. (The full text of this publication is not available from this repository)

Phillips, Paul and Davies, Fiona and Curry, Bruce and Mouthino, Luiz and Evans, Martin (2001) The Kohonen self-organizing map: an application to the study of strategic groups in the UK hotel industry. Expert Systems, 18 (1). pp. 19-31. ISSN 0266-4720. (The full text of this publication is not available from this repository)

Book section

Phillips, Paul and Moutinho, Luiz (2000) The Marketing Planning Index. In: Moutinho, Luiz, ed. Strategic Management in Tourism. CAB International, Oxford, Wallingford, pp. 283-291. ISBN 9780851992822. (The full text of this publication is not available from this repository)

Phillips, Paul (2000) Would you like to Improve your Organisation's Strategic Planning Process? In: Utilities Development for China. Holborn Publications Ltd, London. (The full text of this publication is not available from this repository)

Monograph

Hexter, J. and Stoian, C.R. and Phillips, Paul (2010) Divided We Stand: Cultural Differences within Europe and Their Impact on International Collaborative Arrangements. Working paper. University of Kent, Canterbury (Full text available)
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Phillips, Paul and Petrovici, D.A. (2009) Conceptualising the Perceived Performance in Hospital Services: A Patient’s Perspective. Working paper. University of Kent, Canterbury , Canterbury (Full text available)
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Phillips, Paul and Petrovici, D.A. (2009) An Overview of Health Care in Romania – Identification of Health Policy Issues and Agenda of Reforms. Other. Romanian Royale House (The full text of this publication is not available from this repository)

Phillips, Paul and Halliday, Sue (2008) Marketing/Accounting Synergy: A Discussion of its Potential and Evidence in E-business Planning. Working paper. University of Kent, Canterbury , Canterbury (Full text available)
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Piotrowicz, Wojciech and Phillips, Paul (2006) E-Procurement: How Does it Enhance Strategic Performance. Working paper. KBS (Full text available)
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Conference or workshop item

Hexter, J. and Stoian, C.R. and Phillips, Paul (2010) Divided We Stand: Cultural Differences within Europe and Their Impact on International Collaborative Arrangements. In: AIB UK Chapter, Annual Conference, April 2011, Edinburgh. (The full text of this publication is not available from this repository)

Phillips, Paul and Soltani, E. and Lai, P.C. and Liao, Ying-Ying (2009) An Employee View of Equal Opportunities in Employment: A Qualitative Investigation of its Reality in Iran. In: Equal Opportunities International Conference, Istanbul . (The full text of this publication is not available from this repository)

Phillips, Paul and Petrovici, D.A. (2009) Identifying Critical Dimensions of Perceived Hospital Service Performance. In: 36th European Marketing Academy Conference (EMAC), May 2009, Nantes . (The full text of this publication is not available from this repository)

Phillips, Paul and Petrovici, D.A. (2009) The Health Care System in Romania: Regional Disparities and Market Developments. In: Colloquium on Rural Affairs , Romanian Cultural Centre, London . (The full text of this publication is not available from this repository)

Phillips, Paul and Petrovici, D.A. (2008) A Service Performance Model: Insights from the Health Care Sector. In: EIRASS Conference on Retailing and Consumer Service Science, July 2008, Zagreb. (The full text of this publication is not available from this repository)

Phillips, Paul (2002) The Relationship Between E-business Planning and Performance: an Accounting Perspective. In: British Accounting Association Conference, Jersey. (The full text of this publication is not available from this repository)

Phillips, Paul (2002) Strategic Control: A Hotel Case Study Analysis. In: Tourism Development in the Asia Pactific Region: Worldwide Views & Multi-dimensional Perspectives, the 8th Asia Pactific Tourism Association, Dalian, China. (The full text of this publication is not available from this repository)

Phillips, Paul (2002) The Balanced Scorecard and Strategic Control: A Case Study Analysis. In: The Third International Conference on Theory and Practice in Performance Measurement and Management, Boston, USA. (The full text of this publication is not available from this repository)

Book

Phillips, Paul (2003) E-business Strategy: Text and Cases. McGraw-Hill, Maidenhead, 390 pp. ISBN 0077098374. (The full text of this publication is not available from this repository)

This list was generated on Tue Jun 3 14:22:10 2014 BST.