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Number of items: 5.
Article
| Barnes, Bradley R. and Sheys, Tom and Morris, D.S. (2005) Analysing Service Quality: The Case of a US Military Club. Total Quality Management and Business Excellence, 16 (8/9). pp. 955-967. ISSN 1478-3363. (doi:https://doi.org/10.1080/14783360500163102) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) |
| Barnes, Bradley R. and Fox, Martin T. and Morris, D.S. (2004) Exploring the Linkage Between Internal Marketing, Relationship Marketing and Service Quality: A Case Study of a Consulting Organisation. Total Quality Management and Business Excellence, 15 (5/6). ISSN 1478-3363. (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) |
| Barnes, Bradley R. and Morris, D.S. (2000) Revising Quality Awareness Through Internal Marketing: An Exploratory Study Among French and English Medium-Sized Firms. Total Quality Management, 11 (4/5/6). S473-S483. ISSN 0954-4127. (doi:https://doi.org/10.1080/09544120050007788) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) |
| Barnes, Bradley R. and Lynch, James E and Morris, D.S. (1999) Relationship Marketing Needs Total Quality Management. Total Quality Management, 10 (4/5). s659-s665. ISSN 0954-4127. (doi:https://doi.org/10.1080/0954412997659) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) |
Conference or workshop item
| Barnes, Bradley R. and Fox, Martin T. and Morris, D.S. (2003) Exploring the Linkage between Internal Marketing, Relationship Marketing and Service Quality: A Case Study of a Consulting Organisation. In: 8th World Congress for Total Management, United Arab Emirates. (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) |
