Browse by Person (creator, editor, contributor, etc.)

Up a level
Export as [feed] Atom [feed] RSS 1.0 [feed] RSS 2.0
Group by: Item Type | Date | No Grouping
Jump to: Review
Number of items: 4.

Review

Morris, B. (1999) Operations management, 2nd edition. International Journal of Service Industry Management, 10 (2). pp. 262-263. ISSN 0956-4233. (The full text of this publication is not available from this repository)

Morris, B. (1999) Service management: Operations, strategy and information technology, 2nd edition. Review of: Service management: Operations, strategy and information technology, 2nd edition by Fitzsimmons, J.A.. International Journal of Service Industry Management, 10 (2). p. 263. ISSN 0956-4233. (The full text of this publication is not available from this repository)

Morris, B. (1998) The service profit chain: How leading companies link profit and growth to loyalty, satisfaction, and value. Review of: The Service Profit Chain: How Leading Companies Link Profit and Growth to Loyalty, Satisfaction and Value by Heskett, J.L. and Sasser Jnr, W.E. and Schlesinger, L.A.. International Journal of Service Industry Management, 9 (3). pp. 312-313. ISSN 0956-4233. (The full text of this publication is not available from this repository)

Morris, B. (1996) Operations management - Slack,N, Chambers,S, Harland,C, Harrison,A, Johnston,R. Review of: Operations management by Slack, N. and Chambers, S. and Harland, C. and Harrison, A. and Johnston, R.. International Journal of Service Industry Management, 7 (3). pp. 63-64. ISSN 0956-4233. (The full text of this publication is not available from this repository)

This list was generated on Sun Apr 20 19:45:43 2014 BST.