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Soltani, E. and Meer, R.Van Der and Williams, T.M
TQM in Transition?
In: Ho, S.K.M. and Tang, X.F. and Liu, Y-Z, eds.
Abstracts of the 10th International Conference on ISO 9000 & TQM (10-ICIT), TQM and 6-sigma for Competitiveness.
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