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Number of items: 6.

Article

Soltani, Ebrahim and Barnes, Bradley R. and Syed, Jawad and Liao, Ying-Ying (2012) Does Management's Approach Impede Service Quality? Production Planning and Control, 23 (7). pp. 523-540. ISSN 09537287. (The full text of this publication is not available from this repository)

Soltani, E. and Wang, W.Y. and Singh, A. and Liao, Ying-Ying (2010) The Rhetoric and Reality of 'Process Control' in Organisational Environments With a TQM Orientation: The Managers' View. Total Quality Management and Business Excellence, 21 (1). pp. 67-77. ISSN 1478-3363 . (The full text of this publication is not available from this repository)

Soltani, E. and Liao, Ying-Ying (2010) Training Interventions: Fulfilling Managerial Endss or Proliferating Invaluable Means for Employees? Some Evidence From Iran. European Business Review, 22 (2). pp. 128-152. ISSN 0955-534X. (The full text of this publication is not available from this repository)

Soltani, Ebrahim and Lai, Pei-Chun and Phillips, Paul and Liao, Ying-Ying (2009) The Triangular Supply Chain Relationship: Labour Dispatch Agencies, Hospitality Sector, and Flexible Workers: The Taiwan Experience. Service Industries Journal, 29 (10 ). 1317-1339 . ISSN 0264-2069. (The full text of this publication is not available from this repository)

Conference or workshop item

Liao, Ying-Ying and Soltani, E. and Petrovici, D. (2010) Service Quality Through the Lens of Chinese Cultural Values: Setting the Agenda for Future Research. In: Proceedings of the 21st Production and Operations Management Society (POMS) Conference: Operations in Emerging Economics, Vancouver, Canada. (The full text of this publication is not available from this repository)

Phillips, Paul and Soltani, E. and Lai, P.C. and Liao, Ying-Ying (2009) An Employee View of Equal Opportunities in Employment: A Qualitative Investigation of its Reality in Iran. In: Equal Opportunities International Conference, Istanbul . (The full text of this publication is not available from this repository)

This list was generated on Fri Apr 18 06:47:04 2014 BST.