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The Influence of Inter-firm Relationships on Supply Chain Quality Management: A Survey of UK firms.
International Journal of Global Management Studies Professional , 4 (2). pp. 17-32. (The full text of this publication is not available from this repository)
Managing Service Quality: The Managers' Orientations and their Consequences - Case Study Evidence of Current Practice.
Total Quality Management & Business Excellence, 21 (6). pp. 673-685. ISSN 1478-3363. (The full text of this publication is not available from this repository)
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Wed Apr 16 20:25:12 2014 BST
University of Kent
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