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Number of items: 3.

Article

Soltani, E. and Barnes, B. and Syed, J. and Liao, Y.-Y. (2012) Does Management's Approach Impede Service Quality? Production Planning and Control, 23 (7). pp. 523-540. ISSN 09537287. The full text of this publication is not available from this repository.

Soltani, E. and Syed, J. and Liao, Y.-Y. and Shahi-Sough, N. (2011) Tackling One-Sidedness in Equality and Diversity Research: Characteristics of the Current Dominant Approach to Managing Diverse Workgroups in Iran. Asia Pacific Journal of Management, 29 (1). pp. 9-37. ISSN 0217-4561. The full text of this publication is not available from this repository.

Conference or workshop item

Soltani, E. and Liao, Y.-Y. and Wang, W.-Y. (2011) A Learning Organisation Approach to Managing Service Quality. In: International Joint Conference on Service Science (IJCSS) 2011, 25th - 27th May, 2011, Taipei, Taiwan. The full text of this publication is not available from this repository.

This list was generated on Tue May 21 07:59:55 2013 BST.