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Number of items: 2.

Conference or workshop item

Liao, Ying-Ying and Soltani, Ebrahim and Petrovici, Dan Alex (2010) Service Quality Through the Lens of Chinese Cultural Values: Setting the Agenda for Future Research. In: Proceedings of the 21st Production and Operations Management Society (POMS) Conference: Operations in Emerging Economics, Vancouver, Canada. (The full text of this publication is not available from this repository)

Soltani, Ebrahim (2010) The Application of Pelz Effect to Managing TQM Programmes. In: Proceeding of 21st Production and Operations Management Society Conference, Vancouver, Canada. (The full text of this publication is not available from this repository)

This list was generated on Sun Nov 23 06:06:59 2014 GMT.