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Article

Soltani, E. and Lai, P.C. and Javadeen, S.R.S. and Gholipour, T.H. (2008) A review of the theory and practice of managing TQM: An integrative framework. Total Quality Management & Business Excellence, 19 (5). pp. 461-479. ISSN 1478-3363. (The full text of this publication is not available from this repository)

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