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Soltani, E. and Lai, P.C. and Gharneh, N. (2005) Breaking Through the Barriers to TQM Effectivness: Lack of Commitment of Upper-Level Management. Total Quality Management & Business Excellence, 16 (8-9). pp. 1009-1021. ISSN 1478_3363. (The full text of this publication is not available from this repository)

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