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Dick, G.P.M. and Brown, J.C. and Gallimore, K. (2001) Does ISO 9000 Give a Quality Emphasis Advantage? A Comparison of Large Service and Manufacturing Organizations. Quality Management Journal (USA), 8 (1). pp. 52-61. ISSN 1068-6967. (Full text available)
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This list was generated on Mon May 12 16:06:38 2014 BST.