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Hodges, C., Benöhr, I., Creutzfeldt, N. (2012) Consumer-to-business dispute resolution: The power of CADR. ERA Forum, 13 (2). pp. 199-225. ISSN 1612-3093. (doi:10.1007/s12027-012-0263-y) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:98340)

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