Exploring the Linkage Between Internal Marketing, Relationship Marketing and Service Quality: A Case Study of a Consulting Organisation

Barnes, Bradley R. and Fox, M.T. and Morris, D.S. (2004) Exploring the Linkage Between Internal Marketing, Relationship Marketing and Service Quality: A Case Study of a Consulting Organisation. Total Quality Management and Business Excellence, 15 (5/6). ISSN 1478-3363. (The full text of this publication is not available from this repository)

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Item Type: Article
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: Faculties > Social Sciences > Kent Business School
Depositing User: B.R. Barnes
Date Deposited: 06 Oct 2008 08:41
Last Modified: 17 Apr 2014 15:25
Resource URI: http://kar.kent.ac.uk/id/eprint/9243 (The current URI for this page, for reference purposes)
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