Bebbington, A.C. and Unell, J. (2003) Care direct: an integrated route to help for older people. Generations Review, 13 (3). pp. 18-21. ISSN 0965-2000.
|The full text of this publication is not available from this repository. (Contact us about this Publication)|
Care Direct is a new service launched by the Department of Health and piloted in six areas, offering information and support to people over 60 and their carers, principally through a telephone help-line service. The strategic aim is to promote the independence of older people and enable them to make informed decisions about their need for care. The experience of the first year has been positive, with the service meeting its targets in terms of the range and volume of activity, and achieving satisfaction with callers. Nevertheless challenges remain. Management is being referred to the Department for Work and Pensions, and Care Direct will be incorporated into a new 'Third Age' service.
|Subjects:||H Social Sciences > HV Social pathology. Social and public welfare|
|Divisions:||Faculties > Social Sciences > School of Social Policy Sociology and Social Research
Faculties > Social Sciences > School of Social Policy Sociology and Social Research > Personal Social Services Research Unit
|Depositing User:||Samantha Osborne|
|Date Deposited:||19 Dec 2007 18:28|
|Last Modified:||08 May 2012 12:44|
|Resource URI:||http://kar.kent.ac.uk/id/eprint/760 (The current URI for this page, for reference purposes)|
- Depositors only (login required):