Involving Older Users of Continence Services in Developing Standards of Care: A Pilot Study. Report on Stage 2

The Clinical Effectiveness and Evaluation Unit of the Royal College of Physicians of London has been identifying quality outcome indicators for continence services, using national expert panel groups of professionals. Give the importance currently placed on user involvement in service development (DoH 2001), there is a need to involve users with bladder and/or bowel continence problems in determining whether the development of standards to date reflects consumer opinion and need, and to incorporate their views into the development process.