Skip to main content
Kent Academic Repository

The value of integrated multimodal traveller information and its potential contribution to modal change.

Kenyon, Susan, Lyons, Glenn (2003) The value of integrated multimodal traveller information and its potential contribution to modal change. Transportation Research Part F, 6 (1). pp. 1-21. ISSN 1369-8478. (doi:10.1016/S1369-8478(02)00035-9) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:5287)

The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided.
Official URL:
http://dx.doi.org/10.1016/S1369-8478(02)00035-9

Abstract

This paper reports on research that introduced the concept of integrated multimodal traveller information to mixed mode and mixed socio-demographic groups of travellers. Travellers were shown information about travel by car, coach and train for a journey with which they were familiar. Different levels of information were shown at different times, ranging from simple financial cost and journey duration information to information incorporating comfort and convenience factors. The research illustrates that the majority of travellers do not consider their modal choice for the majority of journeys. Rather, this choice is automatic and habitual, based upon subconscious perceptions of the viability and desirability of travel by modes other than the dominant mode. Thus, information about alternative modes is rarely consulted and travellers can be unaware of viable modal alternatives for their journeys. Results suggest that presentation of a number of modal options for a journey in response to a single enquiry could challenge previous perceptions of the utility of non-car modes, overcoming habitual and psychological barriers to consideration of alternative modes. Where the information presented incorporates comfort and convenience factors, in addition to cost and duration, it may challenge travellers’ concerns about alternative modes and could persuade a modal change.

Item Type: Article
DOI/Identification number: 10.1016/S1369-8478(02)00035-9
Subjects: H Social Sciences > H Social Sciences (General)
H Social Sciences > HM Sociology
Divisions: Divisions > Division for the Study of Law, Society and Social Justice > School of Social Policy, Sociology and Social Research > Centre for Health Services Studies
Depositing User: Helen Wooldridge
Date Deposited: 06 Sep 2008 16:04 UTC
Last Modified: 16 Nov 2021 09:43 UTC
Resource URI: https://kar.kent.ac.uk/id/eprint/5287 (The current URI for this page, for reference purposes)

University of Kent Author Information

Kenyon, Susan.

Creator's ORCID:
CReDIT Contributor Roles:
  • Depositors only (login required):

Total unique views for this document in KAR since July 2020. For more details click on the image.