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Social media for openness and accountability in the public sector: Cases in the greek context

Stamati, Teta, Papadopoulos, Thanos, Anagnostopoulos, Dimosthenis (2015) Social media for openness and accountability in the public sector: Cases in the greek context. Government Information Quarterly, 32 (1). pp. 12-29. ISSN 0740-624X. (doi:10.1016/j.giq.2014.11.004) (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:52863)

The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided.
Official URL:
http://dx.doi.org/10.1016/j.giq.2014.11.004

Abstract

This paper explores the use of government social media for openness and accountability. The extant literature has highlighted the benefits of social media use in this context to enhance citizen participation and engagement in decision-making and policy development, facilitate openness and transparency efforts, and reduce corruption. Yet, there are limited studies that discuss those properties of social media that can afford openness and accountability, and their implications for policy and practise. To address these gaps, a study is conducted in the Greek context using interviews with top managers, policy makers, and relevant stakeholders across five initiatives. We discuss distinct affordances for openness and accountability, and propose their inclusion as building blocks of the national ICT policy for openness and accountability. Finally, we provide the implications of the affordances lens for policy and practise, the limitations of the study and future research avenues. © 2014 Elsevier Inc.

Item Type: Article
DOI/Identification number: 10.1016/j.giq.2014.11.004
Additional information: Unmapped bibliographic data: DB - Scopus [Field not mapped to EPrints]
Uncontrolled keywords: Accountability; Affordances; Design; National policy; Openness; Social media; Strategies
Subjects: H Social Sciences
Divisions: Divisions > Kent Business School - Division > Department of Analytics, Operations and Systems
Depositing User: Kimberley Attard-Owen
Date Deposited: 08 Dec 2015 16:41 UTC
Last Modified: 17 Aug 2022 10:59 UTC
Resource URI: https://kar.kent.ac.uk/id/eprint/52863 (The current URI for this page, for reference purposes)

University of Kent Author Information

Papadopoulos, Thanos.

Creator's ORCID: https://orcid.org/0000-0001-6821-1136
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