Does ISO 9000 Give a Quality Emphasis Advantage? A Comparison of Large Service and Manufacturing Organizations

Dick, G.P.M. and Brown, J.C. and Gallimore, K. (2001) Does ISO 9000 Give a Quality Emphasis Advantage? A Comparison of Large Service and Manufacturing Organizations. Quality Management Journal (USA), 8 (1). pp. 52-61. ISSN 1068-6967. (Full text available)

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Item Type: Article
Subjects: H Social Sciences
Divisions: Faculties > Social Sciences > Kent Business School > Business process/operations
Depositing User: Gavin Dick
Date Deposited: 31 Aug 2008 17:50
Last Modified: 20 Mar 2012 08:45
Resource URI: http://kar.kent.ac.uk/id/eprint/5113 (The current URI for this page, for reference purposes)
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