Warranty Data Analysis: A Review

Wu, S. (2012) Warranty Data Analysis: A Review. Quality and Reliability Engineering International, 28 (8). pp. 795-805. ISSN 0748-8017 . (Full text available)

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http://dx.doi.org/10.1002/qre.1282

Abstract

Warranty claims and supplementary data contain useful information about product quality and reliability. Analysing such data can therefore be of benefit to manufacturers in identifying early warnings of abnormalities in their products, providing useful information about failure modes to aid design modification, estimating product reliability for deciding on warranty policy and forecasting future warranty claims needed for preparing fiscal plans. In the last two decades, considerable research has been conducted in warranty data analysis (WDA) from several different perspectives. This article attempts to summarise and review the research and developments in WDA with emphasis on models, methods and applications. It concludes with a brief discussion on current practices and possible future trends in WDA.

Item Type: Article
Additional information: Unmapped bibliographic data: AD - School of Applied Sciences Cranfield University Bedfordshire MK43 0AL UK [Field not mapped to EPrints] JA - Qual Reliab Eng Int [Field not mapped to EPrints]
Uncontrolled keywords: Design modification, Early warning, Field reliability estimation, Two-dimensional warranty, Warranty claim prediction, Warranty data analysis (WDA)
Subjects: H Social Sciences > HA Statistics > HA33 Management Science
Divisions: Faculties > Social Sciences > Kent Business School > Management Science
Depositing User: Shaomin Wu
Date Deposited: 01 Oct 2012 16:19
Last Modified: 08 Jan 2014 14:04
Resource URI: http://kar.kent.ac.uk/id/eprint/31005 (The current URI for this page, for reference purposes)
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