Advancing selection in an SME: Is best practice methodology applicable?

Wyatt, M. and Pathak, S. and Zibarras, L. (2010) Advancing selection in an SME: Is best practice methodology applicable? International Small Business Journal, 28 (3). pp. 258-273. ISSN 0266-2426. (Full text available)

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http://dx.doi.org/10.1177/0266242609350815

Abstract

Effective selection tools are important for identifying high caliber employees in SMEs, yet few SMEs use tools created using ‘best practice’ methodology. Selection literature tends to focus on large organizations and is conceptual rather than empirical; which may make it difficult for SMEs to use a best practice approach. This article addresses this by providing an empirical account of the design and validation of two selection tools in a medium-sized recruitment consultancy using a best practice selection methodology. Two work sample tests were developed using critical incident technique interviews, and validated using a concurrent design with existing recruitment consultants who were ‘high’ or ‘low’ performers according to sales output. Results indicated that the tools significantly differentiated between high and low performers, and there was a significant correlation between test performance and individual sales output. Findings are discussed in relation to implications for research and practice in SMEs and selection.

Item Type: Article
Uncontrolled keywords: best practice methodology, selection, SMEs, work sample tests
Subjects: B Philosophy. Psychology. Religion > BF Psychology
H Social Sciences
H Social Sciences > H Social Sciences (General)
Divisions: Faculties > Social Sciences > Kent Business School
Faculties > Social Sciences > Kent Business School > Industrial Relations/HRM
Depositing User: Maddy Wyatt
Date Deposited: 22 Mar 2012 14:33
Last Modified: 21 Jan 2014 11:18
Resource URI: http://kar.kent.ac.uk/id/eprint/29194 (The current URI for this page, for reference purposes)
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