Emmanouilidou, M. and Kreps, D. (2010) A Framework for Accessible m-Government Implementation. Electronic Government, An International Journal, 7 (3). pp. 252-269. ISSN 1740-7508.
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The great popularity and rapid diffusion of mobile technologies at worldwide level has also been recognised by the public sector, leading to the creation of m-government. A major challenge for m-government is accessibility – the provision of an equal service to all citizens irrespective of their psychical, mental or technical capabilities. This paper sketches the profiles of six citizen groups: Visually Impaired, Hearing Impaired, Motor Impaired, Speech Impaired, Cognitive Impaired and Elderly. M-government examples that target the aforementioned groups are discussed and a framework for accessible m-government implementation with reference to the W3C Mobile Web Best Practices is proposed.
|Subjects:||H Social Sciences > H Social Sciences (General)|
|Divisions:||Faculties > Social Sciences > Kent Business School > International Business and Strategy|
|Depositing User:||Karen Finch|
|Date Deposited:||25 Jan 2012 10:07|
|Last Modified:||31 Jul 2012 08:15|
|Resource URI:||http://kar.kent.ac.uk/id/eprint/28629 (The current URI for this page, for reference purposes)|
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