The quality of interaction between managers and clinicians: a question of trust

Brown, Patrick R and Alaszewski, A.M. and Pilgrim, C. and Calnan, M.W. (2011) The quality of interaction between managers and clinicians: a question of trust. Public Money & Management, 31 (1). pp. 43-50. ISSN 0954-0962 . (The full text of this publication is not available from this repository)

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Official URL
http://dx.doi.org/10.1080/09540962.2011.545546

Abstract

A lack of trust between clinicians and junior/middle managers is well documented in health care systems but under-theorized. Face-to-face interactions between clinicians and managers, through which trust is constructed, are vitally shaped by assumptions drawn from local organizational characteristics, which in turn are embedded within national policy structures. These latter conditions reform in order to enhance the quality and effectiveness of National Health Service management.

Item Type: Article
Subjects: H Social Sciences > H Social Sciences (General)
H Social Sciences > HM Sociology
H Social Sciences > HV Social pathology. Social and public welfare
Divisions: Faculties > Social Sciences > School of Social Policy Sociology and Social Research
Faculties > Social Sciences > School of Social Policy Sociology and Social Research > Centre for Health Services Studies
Depositing User: Paula Loader
Date Deposited: 04 Apr 2011 14:20
Last Modified: 21 Mar 2014 16:16
Resource URI: http://kar.kent.ac.uk/id/eprint/27625 (The current URI for this page, for reference purposes)
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