Chau, V.S. and Kao, Y.Y. (2008) Customer Quality Performance and Satisfaction Measures in Airline Services: Bridge Over Troubled Gap 5 or Between East and West? In: Procedings of the 22nd Annual Conference of the British Academy of Management, Leeds University Business School, Harrogate, UK.
| The full text of this publication is not available from this repository. (Contact us about this Publication) |
| Item Type: | Conference or workshop item (Paper) |
|---|---|
| Subjects: | H Social Sciences > H Social Sciences (General) |
| Divisions: | Faculties > Social Sciences > Kent Business School > International Business and Strategy |
| Depositing User: | J. Ziya |
| Date Deposited: | 11 Oct 2010 08:13 |
| Last Modified: | 06 Jan 2012 15:18 |
| Resource URI: | http://kar.kent.ac.uk/id/eprint/25659 (The current URI for this page, for reference purposes) |
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