Service Quality Through the Lens of Chinese Cultural Values: Setting the Agenda for Future Research.

Liao, Ying-Ying and Soltani, E. and Petrovici, D. (2010) Service Quality Through the Lens of Chinese Cultural Values: Setting the Agenda for Future Research. In: Proceedings of the 21st Production and Operations Management Society (POMS) Conference: Operations in Emerging Economics, Vancouver, Canada. (The full text of this publication is not available from this repository)

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Item Type: Conference or workshop item (Paper)
Subjects: H Social Sciences > H Social Sciences (General)
Divisions: Faculties > Social Sciences > Kent Business School > Management Science
Depositing User: J. Ziya
Date Deposited: 29 Sep 2010 15:07
Last Modified: 23 Nov 2011 11:38
Resource URI: http://kar.kent.ac.uk/id/eprint/25632 (The current URI for this page, for reference purposes)
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