TQM Practises: A Means to Tightening Managerial Control or Improving the Work Processes? Some Evidence.

Soltani, E. and Phillips, P. (2010) TQM Practises: A Means to Tightening Managerial Control or Improving the Work Processes? Some Evidence. In: Proceedings of the 14th International Conference on ISO 9000 and Total Quality Management (13-ICIT), University of Scranton, Pennsylvania, USA. (The full text of this publication is not available from this repository)

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Item Type: Conference or workshop item (Paper)
Additional information: Best Paper Award
Subjects: H Social Sciences > H Social Sciences (General)
Divisions: Faculties > Social Sciences > Kent Business School > Management Science
Depositing User: J. Ziya
Date Deposited: 29 Sep 2010 15:05
Last Modified: 22 Nov 2011 13:10
Resource URI: http://kar.kent.ac.uk/id/eprint/25631 (The current URI for this page, for reference purposes)
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