Mingers, J. and Liu, W.B. and Meng, W. (2009) Using SSM to Structure the Identification of Inputs and Outputs in DEA. Journal of the Operational Research Society, 60 (2). pp. 168-179. ISSN 0160-5682 .
This paper reports on an innovative combination of hard and soft methods-soft systems methodology (SSM) with data envelopment analysis (DEA). Problems in defining and agreeing appropriate inputs and outputs for DEA led to the use of SSM as a way or producing a comprehensive and systemic database of performance indicators. The contributions of the paper are: the use of SSM to improve DEA specifications; conceptual clarifications within both SSM and DEA; and an innovative example of multimethodology. These developments are illustrated through a study evaluating the performance of the basic research institutes of the Chinese Academy of Sciences.
|Uncontrolled keywords:||Chinese Academy of Sciences; data envelopment analysis (DEA); performance evaluation; research; soft systems methodology (SSM)|
|Subjects:||H Social Sciences > H Social Sciences (General)|
|Divisions:||Faculties > Social Sciences > Kent Business School > Management Science|
|Depositing User:||Jennifer Knapp|
|Date Deposited:||02 Sep 2010 15:13|
|Last Modified:||24 Apr 2013 08:51|
|Resource URI:||http://kar.kent.ac.uk/id/eprint/25452 (The current URI for this page, for reference purposes)|
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