Mingers, J. and Liu, W.B. and Meng, W. (2009) Using SSM to Structure the Identification of Inputs and Outputs in DEA. Journal of the Operational Research Society, 60 (2). pp. 168-179. ISSN 0160-5682 .
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| Official URL http://dx.doi.org/10.1057/palgrave.jors.2602542 |
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Abstract
This paper reports on an innovative combination of hard and soft methods-soft systems methodology (SSM) with data envelopment analysis (DEA). Problems in defining and agreeing appropriate inputs and outputs for DEA led to the use of SSM as a way or producing a comprehensive and systemic database of performance indicators. The contributions of the paper are: the use of SSM to improve DEA specifications; conceptual clarifications within both SSM and DEA; and an innovative example of multimethodology. These developments are illustrated through a study evaluating the performance of the basic research institutes of the Chinese Academy of Sciences.
| Item Type: | Article |
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| Uncontrolled keywords: | Chinese Academy of Sciences; data envelopment analysis (DEA); performance evaluation; research; soft systems methodology (SSM) |
| Subjects: | H Social Sciences > H Social Sciences (General) |
| Divisions: | Faculties > Social Sciences > Kent Business School > Management Science |
| Depositing User: | Jennifer Knapp |
| Date Deposited: | 02 Sep 2010 15:13 |
| Last Modified: | 24 Apr 2013 08:51 |
| Resource URI: | http://kar.kent.ac.uk/id/eprint/25452 (The current URI for this page, for reference purposes) |
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