Syed, J. and Kramar, R. (2010) What is the Australian Model for Managing Cultural Diversity? Personnel Review , 39 (1-2). pp. 96-115. ISSN 0048-3486 .
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Purpose - This paper seeks to assess the Australian approach to managing a culturally diverse workforce by examining the outcomes of this approach. Design/methodology/approach - The paper applies Syed and Ozbilgin's relational, multilevel framework for managing diversity to study policies at three interrelated levels. At the macro-national level, the paper examines legal and public policy initiatives for managing cultural diversity. At the meso-organisational level, the paper discusses a variety of workplace diversity management approaches. This discussion encompasses the legal requirements for organisations; to remove discrimination, and to create an equal employment opportunity workplace. A voluntary management approach known as "diversity management" is also outlined. At the micro-individual level, the paper examines unique employment-related issues faced by ethnic minority workers because of their ethnic, linguistic and religious identifies. The multilevel perspectives are synthesised in a model labelled "the Australian model for managing cultural diversity". Findings - The legal framework in Australia places only limited obligations on organisations to manage cultural diversity. As a consequence, while a range of organisational responses have proliferated, an integrated approach towards managing culturally diverse workers is absent. The paper argues that, unless cultural diversity is tackled at multiple levels and in a more integrated way, any attempt to either understand or manage such diversity may prove unrealistic. Originality/value - The paper offers helpful advice to decision makers at the macro-national and meso-organisational policy levels vis-a-vis developing a realistic understanding of managing diversity through a multilevel framework.
|Uncontrolled keywords:||Australia, Equal opportunities, Migrant workers|
|Subjects:||H Social Sciences > H Social Sciences (General)|
|Divisions:||Faculties > Social Sciences > Kent Business School > Industrial Relations/HRM|
|Depositing User:||Jennifer Knapp|
|Date Deposited:||03 Jun 2010 14:19|
|Last Modified:||18 Nov 2011 13:56|
|Resource URI:||http://kar.kent.ac.uk/id/eprint/24820 (The current URI for this page, for reference purposes)|
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