Bilich, F. and Neto, A.A. (1997) Strategic total quality management. In: 2nd World Congress for Total Quality Management - The Quality Journey, June 30 - July 2, 1997, Sheffield, England.
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|Item Type:||Conference or workshop item (Paper)|
|Depositing User:||T. Nasir|
|Date Deposited:||29 Oct 2009 06:22|
|Last Modified:||29 Oct 2009 06:22|
|Resource URI:||http://kar.kent.ac.uk/id/eprint/18292 (The current URI for this page, for reference purposes)|
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