Bilich, F. and Neto, A.A. (1997) Strategic total quality management. In: 2nd World Congress for Total Quality Management - The Quality Journey, June 30 - July 2, 1997, Sheffield, England.
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| Item Type: | Conference or workshop item (Paper) |
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| Depositing User: | T. Nasir |
| Date Deposited: | 29 Oct 2009 06:22 |
| Last Modified: | 29 Oct 2009 06:22 |
| Resource URI: | http://kar.kent.ac.uk/id/eprint/18292 (The current URI for this page, for reference purposes) |
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