The use of a simple multiple-criteria model to assist in selection from a shortlist (Reprinted)

The use of a simple multiple-criteria model to assist in decision making is described. The model, a hierarchical additive weighted value-function, was used as a part of a decision-making process to select, from a shortlist of three, the company with which to place a contract for the development of a computerized financial management system. The multiple-criteria model and its use are described in detail. To conclude, there is a discussion on the contribution of the model to the decision-making process as perceived by the decision-making group.