Evaluating the usability of internet based travel information in the workplace

Kenyon, Susan and Pennington, Andrew and Bennett, Lloyd and Cassidy, S. (2000) Evaluating the usability of internet based travel information in the workplace. In: The World Congresson Intelligent Transport Systems, 6-9 November 2000, Turin, Italy. (Unpublished) (The full text of this publication is not available from this repository)

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Abstract

Influencing modal choice via Internet based travel information has been considered by a number of interested parties. Information of this kind is an important aspect of the decision making process, relating to travel choices. However, the lack of substantive research into how this information should be presented to the user will clearly affect the probabilities of the medium’s ability to affect modal choice. This paper reports the findings of a research project looking into the usability of Internet based travel information on organisational Intranets. The paper discusses current Internet use and travel information in the UK, evaluation methodology and presents results and recommendations to improve the effectiveness of travel information web sites, all following on from Kenyon et al

Item Type: Conference or workshop item (Paper)
Subjects: H Social Sciences > H Social Sciences (General)
H Social Sciences > HM Sociology
Divisions: Faculties > Social Sciences > School of Social Policy Sociology and Social Research > Centre for Health Services Studies
Depositing User: Paula Loader
Date Deposited: 04 Jun 2009 08:21
Last Modified: 12 May 2014 08:35
Resource URI: http://kar.kent.ac.uk/id/eprint/12517 (The current URI for this page, for reference purposes)
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