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Managerial Approaches to Service Quality Practices: Some Case Study Evidence

Soltani, Ebrahim (2007) Managerial Approaches to Service Quality Practices: Some Case Study Evidence. In: The 12th International Conference on ISO 9000 & TQM (12-ICIT), 9-11 April, 2007, Taipei, Taiwan, ROC. (The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided) (KAR id:11188)

The full text of this publication is not currently available from this repository. You may be able to access a copy if URLs are provided.
Item Type: Conference or workshop item (Paper)
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: Divisions > Kent Business School - Division > Kent Business School (do not use)
Depositing User: E. Soltani
Date Deposited: 08 Aug 2008 16:32 UTC
Last Modified: 16 Nov 2021 09:49 UTC
Resource URI: https://kar.kent.ac.uk/id/eprint/11188 (The current URI for this page, for reference purposes)

University of Kent Author Information

Soltani, Ebrahim.

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